Saturday, November 5, 2016

Weekly Reflection Oct 31 - Nov 4

What did I work on this week?

This week we actually been having a lot of people over here because there was a thing called proxy and that thing has been coming on his iPad and people aren't able to log in and people are having problems because when this happens you are not allowed to use your wi-fi and home and without that you can't do anything with your iPad. So people are been coming in for this whole week and we have been able to help each of them. We have been telling people if they are having any problem they can come to the help desk and if they can't come they should go to our website and look at are tutorial and how they can fix it and if it still doesn't work then they should come to us and we can help them and try to see what's the problem.

How did everything go?

So everything went well we were able to help everyone that needed help that came by but we did have couple of problems with some people with there iPad like we helped them with there iPad and they said that it still doesn't work and we were like what should we do and then we went to the other team that we have and they helped them with it and showed them why it wasn't working and now everyone is able to use there ipad and it was because they hadn't have updated or something like that and then we were finally able to fix there ipad and it had went better than i expected it to go.

What am I planning for next week?

For next week we are planing to help some people in our school who will come to us and ask us questions and there is a teacher who will need help with her google and how to use her email and how to use something's on her phone and basically how to use all of things. Also we will be helping out the small kids with there Ipad and update it and store there storage back to normal and put the apps that they need. Also help other students who come by and that need help with what they need help with.


No comments:

Post a Comment